The word “Telesales” may sound like that this job is all about selling televisions. However, this thought is very far away from the actual truth. As you have guessed it, professionals doing a telesales job are the people who usually sell things and market it over a telephone.
In the modern times, Telesales has garnered a bad image of itself. Most of the population believe that the cold-calling activities of a telesales executives are annoy able. While many other companies using the aggressive approach of sales has smudged people’s perspective towards hard-working professionals.
Nonetheless, when the telesales operations are driven in a friendly but efficient fashion, it tends to generate a lot of revenue for the companies or the organizations and also let the professionals earn additional wages through commissions and bonuses. Telesales jobs are not all about selling products and services to the public directly. Certainly, telesales can be much more effective in both businesses to business (B2B) and business to consumer (B2C) sales.
The difference between Telesales/marketing
There are not many who are not aware of the difference between Telesales and Telemarketing fields. But it’s important for them to know these terms are interchangeable. However, if you look at it today, Telemarketing is a service over a telephone that strives to make contact with consumers which also includes some that don’t actually sell.
You can say telemarketing is something which will generate interest in the products or services or provides information to the people. And in fact, telesales which is an entity which is responsible for direct selling is actually a part of Telemarketing.
Kinds of companies which require a Telesales team
Telesales tactics can be used to sell all types of things and also let the professionals communicate with all kinds of customers. An individual doing a telesales job might bring his or her hand in selling packages of mobile phones or you might also be directing market research on behalf of some organization. Many charity events and alumni companies use telemarketing tactics to request for funds.
Most of the people who decide to proceed with their careers in telesales often work in big call centers. That place is an absolute box of people who are engaged with innumerable phone calls where individuals might be selling different products for different clients for which they are working in.
Telesales is a field which can be redundant and quite in depth. However, if you have the right kind of energy, zeal, and passion, this job will become much more challenging and you will definitely enjoy the system.
Besides, if you enhance your skills and get a lot of sales for the company then you will be rewarded with various bonus schemes and commission.
So if you are that individual or the one who got the skills to call anyone and using those skills to sell them something, getting a telesales job might likely be the pilot step towards your desired career.